Terms of Service

Terms of Service: May 2022 

These Terms of Use (“Terms” or “Agreement”) are a legal agreement between you and Fyrrr Pty Ltd (“Fyrrr,” “we,” “our,” or “us”) and govern your use of all the text, data, information, software, graphics, photographs, videos and more that we and our affiliates may make available to you (all of which we refer to as “Documentation”), including our websites and any services, plug-ins, software or other Downloadable Tools that we may provide through any of our websites (the “Platform” or “Website” and together with the Materials, these “Service(s)”). Fyrrr “Users” are the people who have created a Fyrrr account (also referred to as “Customer(s)”). 

READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. USING THESE SERVICES INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. YOU CAN NOT USE THESE SERVICES IF YOU DO NOT ACCEPT THESE TERMS. THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH FYRRR.

Please note that these Terms govern your use of the Services. When using the features of the Services you are subject to any agreements, policies or guidelines applicable to such features that may be posted from time to time. All such agreements, policies or guidelines, including the Privacy Notice, and the End User License Agreement (as applicable) are hereby incorporated by reference into these Terms. 

  1. Your Relationship with us

Welcome to Fyrrr (the “Platform”). You should read the following terms of service (“Terms”) before using the Platform. Your use of the Platform is governed by the following Terms. They describe your rights and responsibilities in relation to the access and use of the Platform and our related websites, services, applications, products, and content (collectively, the “Services”). Your use of the Platform constitutes your agreement to comply with these rules and to be bound by them. 

The Platform is owned and operated by Fyrrr Pty Ltd ACN 636 947 549, (otherwise referred to as “Fyrrr”, “we” or “us”). 

Our Services are provided for private, commercial use. For purposes of these Terms, “you” and “your” means you as the user of the Services. 

If you purchase subscription(s), create a learning space, invite users to that learning space, or use or allow the use of that space after being notified of a change to these Customer Terms, you acknowledge your understanding of the then-current Contract and agree to the Contract on behalf of the Customer. Please ensure that you have the authority to enter into the Contract on behalf of the Customer before proceeding. 

  1. Accepting the Terms

By accessing or using our Services, you confirm that you accept these Terms and that you agree to comply with them. Your access to and use of our Services is also subject to our Privacy Policy, the terms of which can be found directly on the Platform or where the Platform is made available for download, on your mobile device’s applicable app store, and are incorporated herein by reference. By using the Services, you consent to the terms of the Privacy Policy. 

If you are accessing or using the Services on behalf of a business or entity, then (a) “you” and “your” includes you and that business or entity, (b) you represent and warrant that you are an authorised representative of the business or entity with the authority to bind the entity to these Terms and that you agree to these Terms on the entity’s behalf, and (c) your business or entity is legally and financially responsible for your access or use of the Services as well as for the access or use of your account by others affiliated with your entity, including any employees, agents or contractors. 

You can accept the Terms by accessing or using our Services. You understand and agree that we will treat your access or use of the Services as acceptance of the Terms from that point onwards. 

You should print off or save a local copy of the Terms for your records.

  1. Changes to the Terms 

We reserve the right to add to, delete or change these Terms from time to time, due to frequent changes in technology, for instance, when we update the functionality of our Services, when we combine multiple apps or services operated by us or our affiliates into a single combined service or app, or when there are regulatory or legislative changes. As such, you should check these Terms from time to time for such changes however, we will use reasonable commercial efforts to notify users of any material changes to these Terms (such as through a notice on our Platform). We will also update the “Last Updated” date at the top of these Terms, which reflects the effective date of such Terms. Your continued access or use of the Services after the date of the new Terms constitutes your acceptance of the new Terms. You must stop accessing or using the Services if you do not agree to the new Terms. 

  1. Your Account with Us

To access or use our Services, you are required to create an account with us. When you create this account, you must provide accurate and up-to-date information. You are solely responsible for the accuracy and completeness of the information you provide to us, and you acknowledge that we will rely on that information unless we receive notice from you of any change or update to that information. We have the right to terminate any passwords or accounts created by you in the event that you breach these Terms or engage in conduct that we, in our sole discretion, consider unacceptable, including but not limited to entering incorrect or inaccurate information. 

It is important that you keep your account password confidential and that you do not disclose it to any third party. If you are concerned or become aware that your account password has been compromised or suspect there has been unauthorised use of your account, you must notify us immediately at: help@fyrrr.com. You agree that you are solely responsible (to us and others) for the activity under your account.

We reserve the right to disable your user account at any time, including if you have failed to comply with any of the provisions of these Terms or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third-party rights, or violate any applicable laws or regulations. 

If you no longer want to use our Services and would like your account deleted, you are able to do this on the mobile application Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added. 

  1. Your Access to and Use of Our Services 

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

  • access or use the Services if you are not fully able and legally competent to agree to these Terms;
  • make unauthorised copies, modify, adapt, translate, reverse engineer, disassemble, decompile or create any derivative works of the Services or any content included therein, including any files, tables or documentation (or any portion thereof) or determine or attempt to determine any source code, algorithms, methods or techniques embodied by the Services or any derivative works thereof;
  • distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works thereof
  • market, rent, or lease the Services for a fee or charge, or use the Services to advertise or perform any commercial solicitation;
  • use the Services, without our express written consent, for any commercial or unauthorised purpose, including communicating or facilitating any commercial advertisement or solicitation or spamming;
  • interfere with or attempt to interfere with the proper working of the Services, disrupt our website or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services;
  • incorporate the Services or any portion thereof into any other program or product. In such case, we reserve the right to refuse service, terminate accounts or limit access to the Services in our sole discretion;
  • use automated scripts to collect information from or otherwise interact with the Services;
  • impersonate any person or entity, or falsely state or otherwise misrepresent you or your affiliation with any person or entity, including giving the impression that any content you upload, post, transmit, distribute or otherwise make available emanates from the Services;
  • intimidate or harass another, or promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • use or attempt to use another’s account, service or system without authorisation from Fyrrr, or create a false identity on the Services;
  • use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services
  • use the Services to upload, transmit, distribute, store or otherwise make available in any way: files that contain viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
  • any private information of any third party, including addresses, phone numbers, email addresses, number and features in the personal identity document
  • any material which does or may infringe any copyright, trademark or other intellectual property or privacy rights of any other person;
  • any material which is defamatory of any person, obscene, offensive, pornographic, hateful or inflammatory;
  • any material that would constitute, encourage or provide instructions for a criminal offence, dangerous activities or self-harm;
  • any material that is deliberately designed to provoke or antagonise people, especially trolling and bullying, or is intended to harass, harm, hurt, scare, distress, embarrass or upset people;
  • any material that contains a threat of any kind, including threats of physical violence;
  • any material that is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality;
  • any answers, responses, comments, opinions, analyses or recommendations that you are not properly licensed or otherwise qualified to provide; or
  • material that, in the sole judgment of Fyrrr, is objectionable or which restricts or inhibits any other person from using the Services or which may expose Fyrrr, the Services or its users to any harm or liability of any type. 

We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to content may include finding the content objectionable, in violation of these Terms, or otherwise harmful to the Services or our users. Our automated systems analyse your content (including chat) to provide you with personally relevant product features. 

  1. Intellectual Property Rights

We respect intellectual property rights and ask you to do the same. You agree that any content presented through the Platform whether by us or a third party, including all text, graphics, logos, button icons, images, audio files, software, data compilations and other intellectual property, is owned by us or our licensees and is protected by copyright, trademark, service mark, patent, or other proprietary rights and laws. You agree not to otherwise copy, change, upload, transmit, sell or distribute any content available through the Platform, including code and software, except standard page caching, which occurs in the normal course of browsing. As a condition of your access to and use of the Services, you agree to the terms of the Copyright Policy.

  1. Fyrrr Content

As between you and Fyrrr, all content, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music on and “look and feel” of the Services, and all intellectual property rights related thereto (the “Fyrrr Content”), are either owned or licensed by Fyrrr, it is understood that you will own any User Content (as defined below) you upload or transmit through the Services. 

Use of the Fyrrr Content or materials on the Services for any purpose not expressly permitted by these Terms is strictly prohibited. Such content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any purpose whatsoever without our or, where applicable, our licensors’ prior written consent. 

We grant to the Customer a non-sublicensable, non-transferable, non-exclusive, limited licence for the Customer and its Authorised Users to use the object code version of these components, but solely as necessary to use the Services and in accordance with the Contract and the User Terms. 

All of our rights not expressly granted by this licence are hereby retained.

You acknowledge and agree that we may generate revenues, increase goodwill or otherwise increase our value from your use of the Services, including, by way of example and not limitation, through the sale of advertising, sponsorships, promotions, and usage data, and except as specifically permitted by us in these Terms or in another agreement you enter into with us, you will have no right to share in any such revenue, goodwill or value whatsoever. 

Subject to the terms and conditions of the Terms, you are hereby granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide license to access and use the Services, including to download the Platform on a permitted device, and to access the Fyrrr Content solely for your personal, commercial use through your use of the Services and solely in compliance with these Terms. Fyrrr reserves all rights not expressly granted herein in the Services and the Fyrrr Content. You acknowledge and agree that Fyrrr may terminate this license at any time for any reason or no reason. 

You acknowledge and agree that when you view content provided by others on the Services, you are doing so at your own risk. The content on our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of our Services.

We make no representations, warranties or guarantees, whether express or implied, that any Fyrrr Content (including User Content) is accurate, complete or up to date. Where our Services contain links to other sites and resources provided by third parties, these links are only for your information. We have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content posted by you and other users on the Services (including User Content). 

Payment Obligations 

Payment Terms 

For Customers that purchase our Services, fees are specified at the Services interface ‘checkout’ and in the Order Form(s) – and must be paid in advance. Payment obligations are non-cancellable and, except as expressly stated in the Contract, fees paid are non-refundable. 

For clarity, in the event that the Customer downgrades any subscriptions from a paid subscription to a free subscription, the Customer will remain responsible for any unpaid fees under the paid subscription, and Services under the paid subscription will be deemed fully performed and delivered upon expiration of the term of the initial paid subscription. 

Term and Termination  

Contract term

A free subscription continues until terminated, while a paid subscription has a term that may expire or be terminated. The Contract remains effective until all subscriptions ordered under the Contract have expired or been terminated or the Contract itself terminates. Termination of the Contract will terminate all subscriptions and all Order Forms.

Auto-renewal

Unless an Order Form states different terms, (a) all subscriptions automatically renew (without the need to go back through the checkout on the Services interface or execute a renewal Order Form) for additional periods equal to one (1) year or the preceding term, whichever is shorter; and (b) the per-unit pricing during any automatic renewal term will remain the same as it was during the term immediately prior. Either party can give the other notice of non-renewal at least thirty (30) days before the end of a subscription term to stop the subscriptions from automatically renewing. 

Termination for cause

We or the Customer may terminate the Contract on notice to the other party if the other party materially breaches the Contract and such breach is not cured within thirty (30) days after the non-breaching party provides notice of the breach. The Customer is responsible for its Authorised Users, including for any breaches of this Contract caused by its Authorised Users. We may terminate the Contract immediately on notice to the Customer if we reasonably believe that the Services are being used by the Customer or its Authorised Users in violation of applicable law. 

Termination without cause

The Customer may terminate its free subscriptions immediately without cause. We may also terminate the Customer’s free subscriptions without cause, but we will provide the Customer with thirty (30) days prior written notice. 

Effect of Termination

Upon any termination for cause by the Customer, we will refund the Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination. Upon any termination for cause by us, the Customer will pay any unpaid fees covering the remainder of the term of those subscriptions after the effective date of termination. In no event will any termination relieve the Customer of the obligation to pay any fees payable to us for the period prior to the effective date of termination. 

Data Portability And Deletion

We are custodians of Customer Data. During the term of a learning space subscription, the Customer will be permitted to export or share certain Customer Data from the Services; provided, however, that because we have different products with varying features and the Customer has different retention options, the Customer acknowledges and agrees that the ability to export or share Customer Data may be limited or unavailable depending on the type of Services subscription in effect and the data retention, sharing or invitation settings enabled.

Following termination or expiration of learning space subscription, we will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in our systems or otherwise in our possession or under our control. 

Representations, Disclaimer Of Warranties 

Indemnity

You agree to indemnify and hold Fyrrr, its affiliates, partners, subsidiaries, directors, shareholders and employees (collectively, the “Indemnified Parties”) harmless from any and all claims and demands, losses, liability costs and expenses (including but not limited to reasonable legal costs), incurred by an Indemnified Party arising out of or related to:

  • your breach of these Terms;
  • any information (including but not limited to your data and your publicly posted information) submitted, posted, or otherwise provided by you and/or to Fyrrr and/or its affiliates;
  • any dispute or litigation between an Indemnified Party and a third party caused by your actions; and
  • your negligence or violation or alleged violations of any rights of another.

These obligations will survive any termination of your relationship with Fyrrr or your use of the Service. To the fullest extent permitted by law, the foregoing indemnity will apply regardless of any fault, negligence, or breach of warranty or contract of Fyrrr and /or its affiliates, subsidiaries, directors and employees. 

EXCLUSION OF WARRANTIES

NOTHING IN THESE TERMS SHALL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER. 

THE SERVICES ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTY OR REPRESENTATION TO YOU WITH RESPECT TO THEM. IN PARTICULAR, WE DO NOT REPRESENT OR WARRANT TO YOU THAT:

  • YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS;
  • YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR;
  • ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; AND
  • DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

NO CONDITIONS, WARRANTIES OR OTHER TERMS (INCLUDING ANY IMPLIED TERMS AS TO THE SATISFACTORY QUALITY, FITNESS FOR PURPOSE OR CONFORMANCE WITH DESCRIPTION) APPLY TO THE SERVICES EXCEPT TO THE EXTENT THAT THEY ARE EXPRESSLY SET OUT IN THE TERMS. WE MAY CHANGE, SUSPEND, WITHDRAW, OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF OUR PLATFORM FOR BUSINESS AND OPERATIONAL REASONS AT ANY TIME WITHOUT NOTICE. 

  1. LIMITATION OF LIABILITY

We make no representation or warranty of any kind, express or implied, as to the operation of the Platform, the Services or the information, content, materials or products included on the Platform. You expressly agree that your use of the Platform is at your own risk. 

To the full extent permissible by applicable law, including the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth), we exclude all liability for any loss or damage caused (whether negligently or otherwise) by any software transmitted by the Platform and you waive any right to make such a claim for loss or damage arising from the use of the Platform including, but not limited to direct, indirect, incidental, punitive, loss of use, loss of data, loss of business or profits and consequential damages. We do not warrant that the Platform or Services is free of viruses, other malicious software, faults or defects. It is your responsibility to ensure that you use appropriate scanning software. 

Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. To the extent permitted by law, we do not accept any liability for any damage or injury caused by the use or misuse of services provided by us. 

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION. 

SUBJECT TO THE PARAGRAPH ABOVE, WE SHALL NOT BE LIABLE TO YOU FOR:

  • (I) ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY);
  • (II) ANY LOSS OF GOODWILL;
  • (III) ANY LOSS OF OPPORTUNITY;
  • (IV) ANY LOSS OF DATA SUFFERED BY YOU; OR
  • (V) ANY INDIRECT OR CONSEQUENTIAL LOSSES WHICH MAY BE INCURRED BY YOU. ANY OTHER LOSS WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO FYRRR WITHIN THE LAST 12 MONTHS.

ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU AS A RESULT OF:

  • ANY CHANGES WHICH WE MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
  • THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;
  • YOUR FAILURE TO PROVIDE US WITH ACCURATE ACCOUNT INFORMATION; OR
  • YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL.

PLEASE NOTE THAT WE ONLY PROVIDE OUR PLATFORM FOR COMMERCIAL USE. YOU ARE RESPONSIBLE FOR ANY MOBILE CHARGES THAT MAY APPLY TO YOUR USE OF OUR SERVICE, INCLUDING TEXT-MESSAGING AND DATA CHARGES. IF YOU’RE UNSURE WHAT THOSE CHARGES MAY BE, YOU SHOULD ASK YOUR SERVICE PROVIDER BEFORE USING THE SERVICE. 

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY DISPUTE YOU HAVE WITH ANY THIRD PARTY ARISING OUT OF YOUR USE OF THE SERVICES, INCLUDING, BY WAY OF EXAMPLE AND NOT LIMITATION, ANY CARRIER, COPYRIGHT OWNER OR OTHER USER, IS DIRECTLY BETWEEN YOU AND SUCH THIRD PARTY, AND YOU IRREVOCABLY RELEASE US AND OUR AFFILIATES FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. 

Confidentiality

Each party (‘Disclosing Party’) may disclose ‘Confidential Information to the other party (‘Receiving Party’) in connection with the Contract, which is anything that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure including all Order Forms, as well as non-public business, product, technology and marketing information. Confidential Information of the Customer includes Customer Data. If something is labelled ‘Confidential’, that is a clear indicator to the Receiving Party that the material is confidential. Notwithstanding the above, Confidential Information does not include information that (a) is or becomes generally available to the public without breach of any obligation owed to the Disclosing Party; (b) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (c) is received from a third party without breach of any obligation owed to the Disclosing Party; or (d) was independently developed by the Receiving Party. 

Protection and Use of Confidential Information

The Receiving Party will (a) take at least reasonable measures to prevent the unauthorised disclosure or use of Confidential Information and limit access to those employees, affiliates and contractors who need to know such information in connection with the Contract; and (b) not use or disclose any Confidential Information of the Disclosing Party for any purpose outside the scope of this Contract. Nothing above will prevent either party from sharing Confidential Information with financial and legal advisors; provided, however, that the advisors are bound to confidentiality obligations at least as restrictive as those in the Contract.

Compelled Access or Disclosure

The Receiving Party may access or disclose Confidential Information of the Disclosing Party if it is required by law; provided, however, that the Receiving Party gives the Disclosing Party prior notice of the compelled access or disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party’s cost, if the Disclosing Party wishes to contest the access or disclosure. If the Receiving Party is compelled by law to access or disclose the Disclosing Party’s Confidential Information, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing access to such Confidential Information, as well as the reasonable cost for any support provided in connection with the Disclosing Party seeking a protective order or confidential treatment for the Confidential Information to be produced.

  1. Other Terms

Entire Agreement. These Terms constitute the whole legal agreement between you and Fyrrr, govern your use of the Services, and completely replace any prior agreements between you and Fyrrr in relation to the Services. 

Links. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Services on any website that is not owned by you. The website to which you are linking must comply in all respects with the content standards set out in “Your Access to and Use of Our Services” above. We reserve the right to withdraw linking permission without notice.

No Waiver. No failure or delay by a party in exercising any right, power or privilege under these Terms will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege.

Security. We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Services. You should use your own virus protection software.

Severability. If any provision of the Terms shall be held illegal, unenforceable, or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect. The invalidity or unenforceability of any provision of these Terms will not affect the validity or enforceability of any other provision of these Terms, all of which will remain in full force and effect.

Governing Law. These Terms are governed by the laws of New South Wales, Australia. No action or proceeding may be commenced or maintained in relation to the Online Portal or these Terms except in a court of appropriate jurisdiction in the Commonwealth of Australia, and you hereby irrevocably agree to attorn to the jurisdiction of such courts.

Miscellaneous. These Terms will be binding upon each party hereto and its successors and permitted assigns, governed by, and construed in accordance with the laws of the State of New South Wales without reference to conflict of law principles. 

ARBITRATION AND CLASS ACTION WAIVER. This Section includes an arbitration agreement and an agreement that all claims will be brought only in an individual capacity (and not as a class action or other representative proceeding). Please read it carefully. You may opt out of the arbitration agreement by following the opt out procedure described below.

Informal Process First. You agree that in the event of any dispute between you and Fyrrr, you will first contact Fyrrr and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation any court action.

Arbitration Agreement. After the informal dispute resolution process any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to your use of Fyrrr’s services and/or products, including the Services, or relating in any way to the communications between you and Fyrrr or any other user of the Services, will be finally resolved by binding arbitration. This mandatory arbitration agreement applies equally to you and Fyrrr. However, this arbitration agreement does not (a) govern any Claim by Fyrrr for infringement of its intellectual property or access to the Services that is unauthorized or exceeds authorization granted in these Terms or (b) bar you from making use of applicable small claims court procedures in appropriate cases. If you are an individual you may opt out of this arbitration agreement within thirty (30) days of the first of the date you access or use this Services by following the procedure described below.

You agree that the International Arbitration Act 1974 (Cth) governs the interpretation and enforcement of this provision, and that you and Fyrrr are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision will survive any termination of these Terms.

If you wish to begin an arbitration proceeding, after following the informal dispute resolution procedure, you must send a letter requesting arbitration and describing your claim to:

Fyrrr Pty Ltd Level 25, 88 Phillip Street Sydney NSW Australia 2000

Email Address: help@fyrrr.com

The arbitration will be administered by the Australian Centre for International Commercial Arbitration (ACICA) under its rules including if you are an individual, the ACICA ‘s Supplementary Procedures for Consumer-Related Disputes. If you are not an individual or have used the Services on behalf of an entity, the ACICA ‘s Supplementary Procedures for Consumer-Related Disputes will not be used. The ACICA ‘s rules are available at https://acica.org.au or by calling +61 (0) 2 9223 1099. 

Payment of all filing, administration and arbitrator fees will be governed by the ACICA ‘s rules. If you are an individual and have not accessed or used the Services on behalf of an entity, we will reimburse those fees for claims where the amount in dispute is less than $10,000, unless the arbitrator determines the claims are frivolous, and we will not seek lawyers’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous.

The arbitrator, and not any federal, state, or local court, will have exclusive authority to resolve any dispute relating to the interpretation, applicability, unconscionability, arbitrability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. However, the preceding sentence will not apply to the “Class Action Waiver” section below.

If you do not want to arbitrate disputes with Fyrrr and you are an individual, you may opt out of this arbitration agreement by sending an email to help@Fyrrr.com within thirty (30) days of the first of the date you access or use the Services. 

Class Action Waiver. Any Claim must be brought in the respective party’s individual capacity and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiffs, or similar proceeding (“Class Action”). The parties expressly waive any ability to maintain any Class Action in any forum. If the Claim is subject to arbitration, the arbitrator will not have the authority to combine or aggregate similar claims or conduct any Class Action nor make an award to any person or entity not a party to the arbitration. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. The parties understand that any right to litigate in court, to have a judge or jury decide their case, or to be a party to a class or representative action, is waived and that any claims must be decided individually, through arbitration. 

If this class action waiver is found to be unenforceable, then the entirety of the Arbitration Agreement, if otherwise effective, will be null and void. The arbitrator may award declaratory or injunctive relief only in favour of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. If for any reason a claim proceeds in court rather than in arbitration, you and Fyrrr each waive any right to a jury trial.

If a counter-notice is received by Fyrrr’s Copyright Agent, we may send a copy of the counter-notice to the original complaining party informing that person that we may replace the removed content or cease disabling it. Unless the original complaining party files an action seeking a court order against the Content Provider, member or user, the removed content may be replaced, or access to it restored, in ten business days or more after receipt of the counter-notice, at Fyrrr’s sole discretion.

Please understand that filing a counter-notification may lead to legal proceedings between you and the complaining party to determine ownership. Be aware that there may be adverse legal consequences in your country if you make a false or bad-faith allegation by using this process.

Third-Party Links and Fyrrr Apps 

The Service may contain:

  1. Links to third-party apps to install and use on Fyrrr
  2. Links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Fyrrr. 

Fyrrr does not endorse or assume any responsibility for any such third-party apps, sites, information, materials, products, or services. If you access a third-party app or website from the Service, you do so at your own risk, and you understand that this Agreement and Fyrrr’s Privacy Policy do not apply to your use of such sites. Before installing an app, please ensure you read and agree to the Terms and Conditions of the app. You expressly relieve Fyrrr from any and all liability arising from your use of any third-party app, website, service, or content. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties), are solely between you and such advertisers. You agree that Fyrrr shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers. 

Contact Us

You can reach us at help@fyrrr.com or write to us at Fyrrr Pty Ltd: Angel Place,

123 Pitt St Sydney NSW 2000 Australia

© May 2022 Fyrrr